#WHATSAPP CHATBOT FOR BUSINESS DOWNLOAD#
So, all your most common, recurring questions are easily addressed by a WhatsApp chatbot – during the day or at night!īut that’s just the beginning – Verloop.io allows companies to automate even more. But for you, this is an everyday chore.Ī WhatsApp chatbot takes all of that burden off of you. On refund and order statuses for eCommerce brands or on home loan applications for banks – users are always searching for answers. If you are a business, we know your users shower you with a plethora of doubts and questions every day. Your products are easy to reach and your services are convenient to avail. Include it on your website home page or your email newsletter – a WhatsApp click-to-chat link ensures your users know how and where to reach you in times of need. You can create a WhatsApp click-to-chat link and direct your users to your WhatsApp number. WhatsApp ensures that your brand and company are never more than a click away. And with its incredible market penetration, WhatsApp allows you to optimize for the “where”. With its 24/7 automation, a chatbot covers the “when”. Omnipresence helps you build more visibility and better customer relationshipsĬustomers that enjoy hurdle-free support experiences are more likely to purchase from the company again.Ĭompanies need to be where customers are, whenever customers need them. And unlike conventional channels, the top benefit of WhatsApp chatbots is that they are available round-the-clock to assist users. OTPs, transactional updates, and follow-ups can all be sent using WhatsApp. Thus, making WhatsApp the ideal platform to send messages that contain sensitive information. WhatsApp end-to-end encryption ensures only you and the person you’re communicating with can read what’s sent, and nobody in between, not even WhatsApp. WhatsApp’s end-to-end encryption makes it one of the most secure platforms in the world. With a WhatsApp chatbot, they were able to serve over 500,000 rural households in India! 2.
It was the most ideal app to ensure smooth user onboarding in rural India. In fact, this eCommerce brand used WhatsApp for this very reason. This makes for easy onboarding and improves user stickiness. Hence, ensuring that all customers can use the platform to its fullest – without necessarily having to be technologically adept. The app is famed for having one of the most intuitive and simplistic interfaces around. From children aged 5 to 80-year-old traditionalists, virtually almost everyone uses WhatsApp. In 2021, the brand claimed that over 100 billion messages are exchanged daily on the platform.Ĭompanies follow customers on to platforms – and there’s arguably none bigger today than WhatsApp. It is a household name. Even WhatsApp own numbers are enlightening. Over 2.4 billion active customers talk to their friends and family every day. WhatsApp is the world’s most popular messaging platform. Wide reach on the world’s most popular chat app So why do companies NEED a WhatsApp Business chatbot? 10 benefits of using a WhatsApp chatbot for your businessįrom better visibility to better marketing, a WhatsApp chatbot has a lot to offer. Like this leading bank, that used one to resolve every 8 in 10 queries with no human intervention! There are firms that have reduced their sales cycles from days to minutes.
The benefits of a WhatsApp chatbot are immense and companies have seen some incredible results. After all, WhatsApp business chatbots are all the rage today.Įvery modern consumer has probably used a WhatsApp chatbot to connect with brands and resolve their queries at some point in time. If you’re online-first, then I am sure that you have seen one, you’ve used one.
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